About Us

Prime Residential Property Management Office

UK Property Partners With An unparalleled perspective

As a property management company and as experienced investors, we have an unparalleled understanding of what it takes to identify profitable properties and maximise returns. As a part of the Hawthorn Capital Group, we maintain access to insights and information that provide a clear advantage over our competitors. Our unique approach allows us to deeply understand market trends while developing strategies that suit each of our client’s specific goals. With Prime Residential at the helm, our clients receive a complete range of comprehensive property investment and management services. Trust us to manage your valuable investments and deliver exceptional results. We are your UK property investment and management partners.

End-To-End Investment Process Built by Investors

At our core, we are investors. When we recommend an investment, it’s because we would buy it, too, and we usually do! Our team handpicks the very best UK property investments from our pool of reputable developers, and our in-house property management team handles the rest.

We manage your properties as if they were our own because, unlike most property managers, we also own a substantial number of properties, meaning we too are a landlord. We understand your pain points, because they are the same as ours.

5 Ways a Property Management Company Can Maximise Your Rental Income - Prime Residential Property Investment Process

Our process

Initial Consultation

The first step in our property management process is an initial consultation with our property manager, either by phone or at one of our local offices. We discuss your needs, outline our services, and create a tailored management plan to ensure your objectives are met efficiently. To ensure an accurate valuation for your property we arrange a site visit to develop the best rental strategy for you.

Tenant Sourcing

Once we’ve established a rental valuation and a management agreement has been signed, it’s time for your property listing to go live! With all photos and the description approved, we list your property on the most popular portals, such as Rightmove, Zoopla, and OnTheMarket. We don’t just wait for the phone to ring – we also go out to our full database of tenants that match the criteria of your property.

Property Assessment

Next, we conduct a property assessment site visit. We assess the property's suitability for letting while taking photos and identifying any aspects that may require improvement or maintenance. We follow up with an accurate rental valuation and also a sales valuation, should you wish. This is vital to better understand your property and its rental potential, allowing us to refine your rental strategy.

Tenant Management

With the enquiries coming in, our expert lettings team will speak to every enquiry and host professional viewings. Where we receive tenant rental applications we conduct thorough tenant referencing to ensure we find the right people for you and your property. This is the most important step, so we make sure to get it right! Finally, we set up all legal and financial documents and processes.

Transparent Reporting

With the hard work out the way, we take an inventory of your property before moving the new tenants in. We collect the rent and provide you with monthly statements that you can give straight to your accountant, and we keep a close eye on any maintenance that may arise during the tenancy. On a periodic basis, we check in on the property in person to make sure everything is OK and keep you fully updated.

Meet the team

Will Bainbridge

Will Bainbridge

Partner & Group Director
Tomos Compton

Tomos Compton

Partner & Group Director
Shaun Herman

Shaun Herman

Managing Director – Prime Residential
Thomas Baker Property Manager At Prime Residential

Thomas Baker

Property Manager
Elliott Berry BDM

Elliott Berry

Business Development Manager
Ella Dag-Um

Ella Dag-Um

Administrator
Becky Finn

Becky Finn

Manager – Property Management and Lettings
Jenny Kirlew

Jenny Kirlew

Brand And Marketing
Luis Marks Business Development At Prime

Luis Marks

Business Development Manager
Georgia St John-Colgan

Georgia St John-Colgan

Business Development Manager
Jessica Sweetman Lettings Negotiator

Jessica Sweetman

Lettings Negotiator
Eoghan Taggart Prime Resiential BDM

Eoghan Taggart

Business Development Manager
Daniel Yiu Prime Residential

Daniel Yiu

Lettings Negotiator
Keith DavidsonKeith Davidson
17:56 13 Dec 24
Daniel's client service was fantastic and he removed all the stress. Thank you!
Hira IlyasHira Ilyas
12:37 11 Dec 24
Thanks danielle for your services we get the space as we wanted i had a very great experience with danielle 👍🏻
Maryam IlyasMaryam Ilyas
20:48 10 Dec 24
Hi.. I had a great experience working with Daniel .. from the very beginning he was incredibly helpful . I would highly recommend Danial .. 🥰🥰
William SarsfieldWilliam Sarsfield
13:57 29 Nov 24
Comprehensive and transparent process throughout
Charles KirkCharles Kirk
22:15 28 Nov 24
Prime residential found my property new tenants in no time and have been managing my property better then any other agent I’ve used. Special thanks to Georgia who has been really helpful and informative about the whole rental process.
Stephanie MurphyStephanie Murphy
12:02 20 Nov 24
I rented my property with Eoghan Taggart and what a smooth process it was. So very helpful and his service was always with a smile. Thank you so much for your help!
Chan KkChan Kk
19:54 17 Nov 24
Daniel is a very experienced, helpful, friendly and responsive. I thanked him for the quick response on my viewing of the new build apartment, email confirmation and gave me a call to make sure I can go to the right location. Daniel is professional, I highly recommended. Good service!
f h.f h.
23:57 14 Nov 24
I had the pleasure of working with Daniel to rent a property in Manchester, and I couldn't be more impressed with his service! He was incredibly professional, responsive, and attentive to all my needs throughout the entire process. Daniel made what could have been a stressful experience smooth and hassle-free. I highly recommend his services to anyone looking to rent in the area. Amazing service and great person to work with!
Aby AbyAby Aby
02:23 12 Nov 24
Daniel was so professional and kind, he assisted me and answered all my questions satisfactorily. Daniel deserves a promotion. He is the best!!!
Anonymous ReviewerAnonymous Reviewer
23:15 11 Nov 24
I have had a great experience so far as a landlord with Prime Residential Property Management. My property in Liverpool was let out within a week of initial contact with Eoghan Taggart. Switching over to Prime Residential from another Lettings Agent has been a smooth and pleasant transition and a breath of fresh air. Eoghan is professional, efficient and quick at dealing with any queries or concerns. If you are after a modern bespoke customer focused experience then look no further.
VenkateshVenkatesh
17:14 05 Nov 24
I have a viewing with Daniel today he is professional and nice !!good experience!!
Charlie VCharlie V
18:40 29 Oct 24
Georgia has been so good and professional. She found what we were looking for in less than 24hours, that same week we had a lease. Georgia and Jessica have been so efficient and friendly.They made the entire process so smooth, handling everything efficiently and keeping us informed every step of the way. Their expertise and dedication helped us get the perfect deal without any hassle—highly recommend!
Claire MacClaire Mac
08:34 10 Oct 24
So far so good! First time letting property and the service has been professional, attentive and quick! Georgia has been my point of contact. She is really helpful and personable and and really knows her stuff! Nothing is too much trouble. She is excellent at communicating and answers any queries quickly. I went from initial contact to viewings within a week and have interested parties from these that are likely to go ahead and commit to the tenancy. Thank you Georgia!
Hannah TaylorJonesHannah TaylorJones
21:30 18 Sep 24
My partner and I have been struggling to find a property that suited us, until Jessica showed us around an amazing place! She helped us with our application and was such a pleasure to work with.I would definitely recommend! Thank you Jessica and team for helping us with this process !!
isla standringisla standring
20:10 18 Sep 24
Jessica moved me into my first house in Manchester. She was absolutely brilliant and couldn’t recommend her enough! So helpful and made all of our needs and wants feel heard, and were indeed 100% met. Absolutely fab.
Shriv NeupaneShriv Neupane
19:23 05 Sep 24
Kayley was an absolute pleasure to work with! Her communication was excellent, always keeping me informed and answering all my questions promptly. The entire process was smooth and hassle-free thanks to her responsiveness. Not only that, but she also went the extra mile to help me find the perfect solution within my budget. I couldn’t be happier with the experience – highly recommend them!
APAP
09:48 10 Oct 24
I strongly recommend Prime Residential. They have been excellent at finding a tenant for my 3-bedroom house in Oval. Luis gave a lovely impression from the start. He was helpful throughout the process including dealing with things whilst I was out of the country. The management fee is also extremely competitive. Strongly recommended.
Excellent service, highly recommend.
Tillie RossTillie Ross
14:04 09 Aug 24
Luis was brilliant- he has been attentive and helpful throughout the whole process!Thank you!
Reaction TimeReaction Time
16:14 08 Aug 24
A seamless and professional experience with PrimeResidential. Luis is my contact in London and his service and communication have been nothing short of outstanding - Highly recommended - Nick Pieri
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